TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 20 GMC Sierra 1500, Mechanical, Blow by?? 05/02/2024 in the GM Engine Discussion Truck came in with oil leak after dealer changed oil. would leak out between engine & transmission. checked crankcase vent tubes checked for obstructions OK pulled transmissioin & replaced rear main housing (GM) looked to be leaking @ upper RH Side. could... |
| 13 Ford Edge, Poor-idle/Cuts-out 05/02/2024 in the Ford Driveability Discussion No faults and no data present when arrived since customer had cleared faults. Drove vehicle multiple times. Heavy miss under light/moderate load. All monitors are now set to ready. Monitor current misfire data while driving and during issue; however no mi... |
| 96 Toyota Tacoma, Clutch, Clutch master and slave cylinders 05/02/2024 in the Asian PowerTrain Discussion The customer bought this pickup about two years ago. The clutch has never felt right since he bought it. You always had to push the clutch pedal hard to the floor to get it to shift, and when you barely started to release the pedal the clutch would start ... |
| 15 Land Rover Range Rover Evoque, Mechanical, Timing camshaft gears 05/02/2024 in the European Engine Discussion Diagnostic faults for camshaft- crankshaft correlation Removed valve cover to find defective Intake camshaft gear. My question is about labor time for timing chain components replacement I should quote customer? Alldata gives only about 6 hrs. In order to... |
| 10 Audi A5 Quattro, Mechanical 05/02/2024 in the European Engine Discussion The customer complaint on this Audi is that the engine is loud and sounds like a diesel engine, which is a good description. There are no warning lights on and the oil level is ok and the car runs good. I do not see enough of these cars to be able to comp... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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